studentuniverse refund policy

This use of our name is purely for reasons of identification and does not denote ownership, supervision, or control by StudentUniverse in any way. Please be aware that most travel bookings are non-refundable and cancelled bookings will incur charges. To the extent permitted by law, you specifically agree that StudentUniverse is not liable for any consequential damage or punitive, statutory, multiple, exemplary, or other form of damage not measured by actual damage. Expires shortly ERE Show Coupon Code in Student Universe coupons $30 OFF COUPON CODE Up to $30 Off With Code Please advise your consultant of any special requirements that you may have, for example, special meals, medical requirements, and so on. We advise you to print the on-screen confirmation. Please ensure you read the credit details and then give us a call when youre ready to book. StudentUniverse is not responsible for an airlines not providing you with a seat on a later flight, nor any additional charges that the airline may impose for this reason, nor the full loss of value in your ticket. Airlines allow this for international travel, but do not allow it for travel solely within the U.S. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. Where we disclose your personal information to a third party overseas recipient, you agree that the recipient may be located in a country with laws that do not protect personal information as stringently as those of the UK. Most of our deals are available to be purchased online. Yes, your travel credit is good for the same airline as your original flight. If your search has some of these special fares available it will be messaged in the search results. These charges can be up to 100% of the cost of the booking, regardless of whether travel has commenced. If you do not check-in on time or cancel your flights prior to departure, the airline can cancel out your flight and any subsequent flights, and prohibit any changes or refunds. If the credit card information is passed through to the travel services provider and you seek to charge back your payment from the provider, you agree to indemnify StudentUniverse against this chargeback from the provider, including without limitation any air debit memos charged to StudentUniverse. For countries allowing international visitors, the vast majority are requiring a Covid test (taken within a few days before your trip) to travel. We are experiencing unprecedented volumes of calls and messages at this time. Packages cover a All fares are subject to change without notice prior to full payment, and may be thereafter adjusted as further set out below. But ATOL protection does not apply to all holiday and travel services on StudentUniverse.co.uk. Payment by you at the time of placing an order does not automatically mean your booking is confirmed. It was officially launched in 2000 and remains a privately-held company. Sign up for sale alerts, email-only discounts, travel inspiration and more. StudentUniverse and/or its partners have the right to check a users student, faculty, or youth status prior to issuing a ticket, and may request additional documentation if needed. A change to your student status will not impact your travel credit. Travel documents cannot be transferred to another person to use. Yes, and this depends on the airline's policy. Please refer to your airlines policy for more details on when your credit has to be used by. Change penalties will be listed underneath your itinerary under 'Change & Cancel.' Refunds will only be made available to the person named on the booking payment receipt, unless otherwise agreed in writing by all travellers listed on a booking. Typically, airline policy requires that you use credit for the same destination, but in some cases you may be able to change it. We do not warrant the accuracy of information provided by any external service and accept no liability for any loss or damage which you may suffer in reliance on it (except to the extent caused by fault on our part). When you call multiple times, it wont move you up in the queueitll only ask if youd like to delete your place in line. To find out if there is a fare difference for the change you are looking to make, please contact us by phone. Most airlines are not offering full refunds at this point, except in very specific circumstances. We understand a lot of you have been asked to vacate your university or study abroad programs immediately. Regardless of the type of arrangement you book with us, the provider of your travel service will have its own terms and conditions (such as airline conditions of carriage, accommodation or car hire terms or tour organiser terms and conditions). If your complaint is not resolved locally, please follow this up within 28 days of your return home by writing to our Customer Services Department at customer.relations@flightcentre.co.uk, or by post to Level 9, CI Tower, St Georges Square, High Street, New Malden, Surrey, KT3 4TE giving your booking reference and all other relevant information. Airlines can deny boarding without the proper identification. No compensation is payable in respect of minor changes. In addition, travelers returning to the US from abroad will be required to quarantine at home for 7 days after traveling. Where we incur any liability for a cancellation fee or charge for any booking that is canceled, you agree to indemnify us for the amount of that fee or charge. StudentUniverse assumes no liability for the acts of the service provider in refusing service. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. We will be fully responsible for the proper performance of the package as a whole. Please be aware that overseas safety and hygiene standards are often lower than in the UK. Tuition and Fee Policies in the Event of Campus Closure. You must read all applicable travel service provider terms and conditions carefully because in every case they will apply to the provision of your travel services. On the checkout page you can enter the details of the card you will be using. Please ask us to confirm what protection may apply to your booking. Any amounts you receive from travel service providers or travel insurance will be deducted from any sum paid to you as compensation by us. Most properties and vehicle rental/leasing companies require a credit card imprint at check-in. These hotels will be clearly marked and confirmation of the discount possibility will be included in the booking confirmation email. Were all working overtime to try and help as much as we can. Refund Policy. It is entirely at the airlines discretion to provide you with a seat on a later flight. accounting for a significant proportion of the package. We attempt to present the best airfare available in the market, but sometimes (unfortunately) we don't win. By purchasing a ticket from us, you give StudentUniverse explicit consent to contact your school to verify your current enrollment status. We have unique discounts available for students and anyone under 30. If, due to weather, flight schedules, or other uncontrollable factors, you are required to spend additional night(s), you will be responsible for your own hotel, transfers, and meal costs. If you want to pay separately, you will need to make multiple purchases. Some bookings and other products and services made available by StudentUniverse are subject to additional terms and conditions disclosed to the buyer during the order process. You may see the name StudentUniverse affixed to motor vehicles, on signs around the hotel or elsewhere. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. Because these clinics are run by a qualified, third party professional medical advisor, we are unable to accept any liability for any loss or damage in connection with the services of the clinics (except to the extent caused by fault on our part). AMAZON, AMAZON.COM, AMAZON PRIME and the AMAZON PRIME logo are trademarks of Amazon.com, Inc. or its affiliates. If you have registered before, please check your registration is valid and has not lapsed. StudentUniverse is not responsible for the loss of value of your ticket nor any decision by an airline to not provide you with a seat on a later flight. Please see our Contact Us page for info specific to COVID-19 / Coronavirus. If any part of a payment is non-refundable, the merchant must declare this fact in a written No Refund or Cancellation Policy to that customer before the refund is processed. We will try to reach you again as soon as we can. Travel for less and live for more with deals, contests and more. Yes, same airline. We will rely on the authority of the person making the booking to act on behalf of any other traveller on the booking and that person will bind all such travellers to these Booking Conditions. You may acknowledge and agree to these Terms: (i) electronically, including by e-mail; (ii) by handwritten signature; or (iii) by your payment of the invoice and/or your use of the services provided by StudentUniverse or any other travel supplier related to your booking. You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme. To use your promo code, enter it in the space provided on our checkout page. The credit is a one-time use, not like a gift card where you can use it for multiple things. Business Details You must ensure that you are aware of any health requirements and recommended precautions relevant to your travel and ensure that you carry all necessary vaccination documentation. We may check your student, faculty, or youth status prior to issuing a ticket, and may request additional documentation if needed. Any provision (or part of any provision) of these terms and conditions which is invalid in any jurisdiction is invalid in that jurisdiction to that extent, without invalidating or affecting the remaining provisions (or part provision) of this agreement or the validity of that provision in any other jurisdiction. You should be able to view your travel credit in the "My Wallet" section of your account when logged into our site. Before traveling, make sure you check what is required by way of visas, testing or transit requirements for each country you'll be traveling through. Our agents will give you full details of the itineraries before you book. When youre ready to use it, you can check flights on our website to have an idea of what you want. It depends on the airlines waivers and if the travel ban actually applies to you. Anyone can book with us, just not everyone will be able to get access to special discount student fares. If we have several people messaging us for the same problem, it actually slows us down and takes time away that could be spent helping more people. Travel carriers and local authorities at travel destinations may require specific testing prior to boarding and/or upon arrival at your destination, including, but not limited to, a temperature check as a result of the COVID-19 pandemic. Write a Review. StudentUniverses obligations to you are to make travel bookings on your behalf and to arrange relevant contracts between you and the travel service providers. Please confirm which airline your credit is with by visiting My Wallet. Where the combination of travel services offered to you is a package within the meaning of the Package Travel and Linked Travel Arrangements Regulations 2018 ("Package Travel Regulations") you will benefit from all EU rights applying to packages. If you are not familiar with a stopover, it is when you are traveling from one destination to another, and stopping along the way (or the way back) in another city. Ticket holders must have current student or faculty identification and/or proof of age with them when traveling. If your new flight is more expensive than your travel credit, you will be required to pay the fare difference at time of booking. We can definitely help you with your flights if you booked through us, unless you've booked with these airlines: If you've booked with one of these airlines, we do not have access to your ticket and you'll need to contact the airline directly. Details of these rights are published at EU airports and are also available from your airline. You will need to input your traveling companions' details before entering your credit card information. It is entirely at the airline's discretion to provide you with a seat on a later flight. Good. First, visit the link for Studentuniverse Refund Policy Promo Code. One-way fares to non-US destinations can require special visas. Its important you read your airlines policies for any restrictions as we are bound to each airlines policy. Stopovers are common when you travel long distances, say from New York to Sydney, but stop for a couple of days in Auckland. We also do not offer any compensation if another customer books the same itinerary as you at a lower price. If you look up reviews of tripmate, you will see 1 star across the board. Then, on that page pick the best promo code, or deals, you interested and click the 'View Coupon' button. Additionally, as required by law, we have protection in place to refund your payments and, where transport is included in the package, to ensure your repatriation in the event that we become insolvent. Many travel arrangements (e.g. If we are unable to do so, any dispute arising out of or relating to this Agreement (including the interpretation, validity, breach, performance, or negotiation thereof) or your relationship with StudentUniverse (a Dispute) shall be resolved by final and binding arbitration governed by the Federal Arbitration Act, 9 U.S.C.

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