the card range not supported by the system

Visa Electron cards work similarly to a Debit card, but require that all funds be available at the time of charge. There is no such username associated with your account. You will be able to locate the required Protocol and Integration guidelines for each solution under the Downloads section on the Sage Pay support web site. The CardNumber field should only contain numbers. Please check and retry, There was error processing the payment at the bank site. Provided vendor name does not exist in the system. a: Right click on the Medal of Honor exe file. You will need to ensure that you have entered the full card number correctly and only those numbers that appear on the front of the card and try again. You are attempting to perform an AUTHORISE request against an AUTHENTICATED transaction which will exceed the maximum value of 115% of its orginal value. If you are received this system message when using the My Sage Pay admin area, we would recommend you view the system monitor page to ensure there are no issue or alternatively, contact our customer services team. The TxType field should always contain the type of transaction request that you are wishing to perform including values such as PAYMENT, DEFERRED, AUTHENTICATED, REFUND etc. If however the card being used for the transaction is not new the number is simply not supported on our system and another card will need to be used to complete the transaction. Try a different card" solved. All VendorTxCodes must be unique. As detailed above the card security code will consist of either three or four digits only depending on the card type selected. You are not passing the currency field through with your transaction. An active transaction with this VendorTxCode has been found but the TxType is different. Please use the mobile device. You will need to ensure that the card issue number length is being passed as it is displayed exactly on the customer's card. This URL must be http:// or https:// and be no more than 255 characters in length. Exiting. The BillingAddress and BillingPostCode are required. You will need to check your code to ensure that you are posting a valid e-mail address which is less than 255 characters in length. The Basket field can contain a maximum of up to 7,500 characters and you will get this system message if you are sending more than 7,500 characters. Share Improve this answer Follow answered Nov 28, 2018 at 14:06 snack_overflow 536 2 11 27 The Amount is outside the mininum and maximum limits. A transaction is unable to be registered without this information. You will only be able to enter up to 10 characters in the card post code box on the payment pages. You will need to ensure that you have entered the name of the credit or debit card holder within the edit box that has been provided on the payment page. You may wish to contact the customer to gain feedback and find out why they did not wish to pursue with the transaction. You will not be able to enter more than 200 characters in the card address box on the payment pages. You will receive this error message if we are not provided with the CardNumber field when you have POSTed your transaction registration. The Billing Address2 contains invalid characters. Please provide different value. The GiftAid field can only ever contain two values : 1 : Allow Gift Aid 0: Do Not Allow Gift Aid. The DEFERRED transaction you are attempting to RELEASE has already been released. A transaction is unable to be registered without this information. I've asked the admin of this particular SagePay test account to check if any card ranges have been automatically banned, or something to that affect. What is the problem? The command passed in the parameter was not recognised. Styling contours by colour and by line thickness in QGIS. This system message will be generated when you don't send a valid value within the CardType field in your transaction registration POST. Requested Range Not Satisfiable : The request included a Range request-header field, and none of the range-specifier values in this field overlap the current extent of the selected resource, and also the request did not include an If-Range request-header. You are attempting to POST data to a sage Pay Service that does not exist or is not currently available. ##### tag either not required for this command or XML structure is incorrect. The payment can now be authorised and sent for settlement. The SuccessURL field must contain a Fully Qualified Domain Name and page reference pointing to the externally visible page on your site which your customers can be returned to if a transaction succeeds. Only zero or positive integer. This system message will appear when the REFUND you are attempting, which in combination with all other REFUNDs againsts the original transaction, would exceed the value of that transaction so the REFUND cannot be permitted. You must enter the address to which the card being used is registered in the card address box provided on the payment page. For example if your currency is GBP, the Amount field value can be sent as 123.45, 4567.89, 0.36, 12.30 but not as 123.456, 4,567.89, .36 or 12.3. Learn more about bidirectional Unicode characters. This system message is usually generated when your are attempting to action on an original transaction (such as a refund, void, repeat, release etc) and the details of the original transaction (RelatedVendorTxCode) has not been provided. The Card Type selected does not match card number. Please use format dd/MM/yyyy HH:mm:ss. You have not passed the 3D-Authentication process which is required in order for this transaction to proceed with your payment. You will receive this system message when the card number details have been entered incorrectly. A valid value is required in the format 123.123.123.123. All cards issued are part of a range - this is defined by the first 9 digits of the card number. It should contain the type of transaction you wish to perform including values such as PAYMENT, DEFERRED, AUTHENTICATE etc as outlined within the Protocol and Integration guidelines. 1) If video adapter firmware update is available, apply it. This URL must be http:// or https:// and be less than 255 characters long. No successful transaction found within this duration. You should make sure that the VPSTxId you are supplying is the value which Sage Pay sent back to you with the original transaction. No further action required. The Card Range not supported by the system. You cannot execute the specified command without administrative privileges. This system message would only be generated if you are using the Direct integration method and the issue number field which you are submitting to us is incorrect. The FailureURL field must contain a Fully Qualified Domain Name and page reference pointing to the externally visible page on your site which your customers can be returned to if a transaction fails. The VendorName is invalid or the account is not active. Start Row and End Row range too large. You will need to check your code to ensure that you are not sending more than the maximum value of 100 characters. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. Client IP address is restricted by the vendor. The given vendorsurcharge cannot be found. You will need to ensure that your code is not sending more than 10 characters within this field and that no invalid characters are being sent. If you are wishing to accept American Express, JCB or Diner cards, it is likely that you will need to contact these merchant acquirers directly to obtain a new merchant number. Accepted values for this field are: VISA (Visa Credit), MC (MasterCard credit), DELTA (Visa debit), UKE (Visa Electron), SOLO, MAESTRO (you can still send SWITCH for older cards), AMEX (American Express), DC (Diner's Club) and JCB (Japan Credit Bureau cards). Created on June 21, 2013 Problem: This payment method is not supported by our system I want to use a visa card, i put all information required, but when I try to use, this error displays: This payment method is not supported by our system .. For more information please refer to the protocol guides. If you have received this system message, then the value which you have provided in this field is not what is specified within the protocol. Unfortunately, you are unable to reverse an aborted transaction and if you need to release the transaction, you will need to put through the transaction again. Alongside this the error can be caused by the card number being entered incorrectly thus creating a completely new card number that is recognised or registered as a range. The start date you have supplied is after the end date. If you are passing any other characters, or spaces, you will receive this error. element is only required for a Streamline merchant number. The method requested is not permitted against this resource. Cost of Item n including tax: Total cost of item n. Please refer to the integration documentation for more information. This URL must be http:// or https:// and be less than 255 characters long. If a value is supplied, should contain either 0 or 1. If you receive this error message and are experiencing this on all your transactions, please contact our customer services team who will need to contact your merchant acquirer to ensure that everything has been set up correctly. Your original transaction registration should always contain a description field which should contain a brief description of the transaction being performed. AVSCV2 rule not added. Thanks for contributing an answer to Stack Overflow! Making statements based on opinion; back them up with references or personal experience. Surcharge value for percentage cannot be greater than 100. The request was unsuccessful to the server being down or overloaded. Opayo receive updated card ranges regularly that are added to our systems for mainstream card types - if the card being used for the transaction falls into this category it will be updated when the new ranges are provided to Opayo by the card issuers. If you are using our Direct or Server integration methods, the Sage Pay system will only accept registration POSTs from servers whose IP Addresses have been registered with us. This file contains bidirectional Unicode text that may be interpreted or compiled differently than what appears below. You will need to enter the name of the credit or debit card holder in the Card Holder box provided on the payment page. The check digit invalid. The deferred transaction has been successully released and will be sent for settlement. The CustomerEMail field, if supplied, must contain a valid e-mail address which is less than 255 characters long. You will need to check your code to ensure that you are providing a valid month and year format with no spaces or separator characters, eg 0710 and not as 07/10 should be sent for an expiry date of July 2010. The Currency is not supported on this account. The ReleaseAmount field must be a valid amount, formatted to the correct number of decimal places for the chosen currency, AND must be less than or equal to the amount of the original Deferred transaction that you are attempting to Release. If you do have the merchant number on your account, then please contact our customer services team as there may be an issue with the set up of your Sage Pay account. Only zero or positive decimal value, to 2 decimal places. You will need to ensure that you redirect your customer to the ACSURL which was provided to you, and also submit the MD and PaReq to ensure you are able to obtain 3D authentication. The IP address of each new server you POST from will need to be registered with Sage Pay. You will need to check that you are sending the correct SecurityKey of the original transaction in this field. The Vendor field should contain the Vendor Name which you specified on your application form when you signed up to Sage Pay. This system messgae is generated when the currency you have selected in your POST does not support minor currency units. You will need to check your code to ensure that the currency type is the same as the original transaction. You need to ensure that you always send a value within the RelatedSecurityKey field when sending an automated REFUND, REPEAT or AUTHORISE request to Sage Pay from your sever. You will need to ensure that your crypt string contains a Fully Qualified Domain name and page which will allow us to return the customer back to a visible Success Page on your site once the transaction has been successful. You cannot set the administrator password using vspaccess. Fraud screen detail does not exist for this transaction. The Description field can contain up to 100 characters. The BillingPostCode field, if provided, can only contain a maximum of up to 10 characters. Only C class subnet masks are allowed for blocking. Also check to see if you have submitted the full VPSTxId, including the hyphens and curly brackets. 2. You will need to check you code and correct one or the other field to fix this problem. If you do, then the payment page will display the relevant text to provide the shopper with the option to allow GiftAid to be applied. A tag already exists with the provided branch name. Values such as PAYMENT, DEFERRED, REFUND etc. The card type field contain a value which specifies the card that is being sent to us. The Notification URL will only ever be required when using the Server solution and will allow Sage Pay to communicate with your server. The amount you are trying to AUTHORISE would exceed that value, so the authorisation is being denied. You might receive an error message while making a payment which says "Your card does not support this type of purchase." There are a few reasons why you may receive this error: 1. To learn more, see our tips on writing great answers. can not be less than 8 characters. We could not process your message, please check your integration settings or contact the support team. Please press Windows key and R key on your keyboard at the same time. You will also need to send only the large card numbers that are being displayed on the front of the customers card within this field. The related transaction that you are attempting to send a RELEASE or ABORT POST to is not a DEFERRED transaction. Please ensure that you only use a fully qualified URL. The following are the supported graphics cards: Intel Iris Plus Graphics Intel UHD Graphics Intel Iris Xe Graphics If you have received this system message, it is likely that you are incorrectly supplied the Start date. If you are unable to identify the cause, please contact the Sage Pay support team if you are still being presented with this error message and we will look into this issue further. The amount field you are passing through is invalid. It would only be generated if you have integrated using the Direct method as this field indicates the type of card (Visa, Mastercard etc.) The DEFERRED transaction you are attempting to RELEASE has already been ABORTed. You will need to check your code to ensure that you server doesn't send more than 200 characters each time. You must ensure that you are entering the expiry date of the card within the correct format in the expiry date box section provided on the payment screens. The create token value is invalid, should be either 1 or 0. The certificate must be valid, based on the computer system clock (not expired or valid with a future date). Error: only 0 Devices available, 1 requested. Please supply ISO 4217 standard currency codes. Every transaction you send to the Sage Pay Systems must have a unique VendorTxCode. The Delivery Address1 contains invalid characters. Please reveiw the information your server is posting to the Sage Pay server. You will need to check your code to ensure that you are retrieving the correct value from your database before passing this through in the correct field. Check the format of your request message. Some cards have restrictions on cross-border usage. The Amount field should only contain numbers, with no separator characters and formatted to the correct number of decimal places for the specified currency. E.g. You will need to check your code to ensure you are submitting the correct VPSTxId relating to the original transaction. GBP for UK Sterling, USD for US Dollars and EUR for Euros. You failed 3D-Authentication. You will need to make sure that you are sending the correct values for example: 123.45 4567.89 0.34 12.30 but not the values 123.456 4,567.89 .34 12.3 Check your code to ensure you are formatting the Amount field correctly. The BillingAgreement flag is invalid. The Billing City contains invalid characters. The VPSProtocol value is not supported by the system in use. Thank you for your reply. More than 50,000 rows returned. This Authorise would exceed 115% of the value of the original transaction. It should contain no more than 40 characters consisting only of letters and numbers matching the value passed for the original transaction. For example, if you send M, you must have a MOTO enabled Merchant Number registered with Sage Pay. The Authorisation has been declined by the bank. - the incident has nothing to do with me; can I use this this way? If the card address consists of more than 200 characters please just entered the first 200 characters in order to continue. The Amount you are passing has more digits after than the decimal point than is allowed. Please try a different card. rev2023.3.3.43278. Your transaction has been Registered successfully and will need to be authorised to be sent for settlement. The NotificationURL which you have provided is not recognised by the Sage Pay servers and therefore we cannot send you all the transaction completion information. I'm building an integrated payment form with SagePay, and have previously been successful making payments to a test account using the test card details provided in page 24 of this documentation: https://www.sagepay.co.uk/file/25041/download-document/FORM_Integration_and_Protocol_Guidelines_270815.pdf?token=dyWjqsDOzcE9qp5wU39w0DiSx525HSqfiV9OV6EGQB8, However, when I try and pay again with card details in that list that have previously worked, the SagePay form highlights the card number field in red and says "The Card Range not supported by the system.". To check the you are sending the correct card type, please see the following FAQ: www.sagepay.com/help/faq/how_can_i_test_the_different_card_types. You signed in with another tab or window. The bank did not respond within an acceptable time limit. You will need to ensure that the start date selected is not later than the current date. . You will need to check your code to confirm that you are posting one of the following three values only: E for e-commerce, M for MOTO or C for Continuous Authority. pennsylvania dutch pumpkin cream liqueur nutrition facts (16) 99964-1531; how do you print your boarding pass R. Cel. Furquim, 597 - Bonfim Paulista, Ribeiro Preto - SP The end date is more than one month after the start date. To know more about the cookies used in this website refer to our Cookie Policy. The DeliveryPostCode field, if provided, can only contain a maximum of up to 10 characters. You will need to contact Sage Pay accounts as you are attempting to POST a transaction to Sage Pay using a Vendor account that has been closed. If you are wishing to add another card type to your account, please check with your acquiring bank first before notifying Sage Pay to ensure that your merchant number has been set up to accept this new card type. as outlined in our Protocols. The card ExpiryDate value should always be presented in a MMYY format (a two-digit month followed by a two-digit year) and this should never include any separators such as a forward slash (/) or a hyphen (-). Your transaction registration must contain a Description field which contains a brief (100 characters or less) description of the transaction being performed. This will always be 16 characters or less, and only contain letters and numbers with no spaces or unusual characters. You will need to try a different card type. Cannot create the new user. The Sage Pay system has a maximum and minimum acceptable transaction value which are 100,000GBP and 0.01GBP respectively, with approximate equivalents in other currencies. It would be good to implement the error codes such as: 4020 : Information received from an Invalid IP address 4009 : The Amount including surcharge is outside the allowed range. So far the gatway has been working as expected with failed payments, showing a failed payment message on the checkout page as either the card was declined or the card range was not accepted. today at 15:00 I tried to log in and I got the "white box error" "Your 3D accelerator card is not supported by World of Warcraft. An ERROR has occurred on the Sage Pay System. This value should be alphanumeric and 38 characters in length. Also here is some document on how to fix the problem you are having right now. Please try again. You will need to check your code to ensure that your server is not sending more than 50 characters within this field. Transaction is not allowed without 3D secure authentication. You will need to ensure that your code is sending the customer's cardholder address to where the card is registered in the BillingAddress field. The card is not yet valid. Please contact support@sagepay.com if you need this reset. Cause Random bit count not supported by system events typically indicate that the signal from the card swipe at the reader got corrupted on its way to the panel, this happens on very long runs (reader is too far from panel) or due to wiring issues and/or electrical noise interfering with the signal. This can be used to describe the goods being purchased or the nature of the transaction. Possible solutions. The vendor account does not support direct refund. 3D accelerator card is not supported! If the card was issued outside of the United States, this might be the problem. The Tranaction is not in a DEFERRED state. TransactionType of the related transaction is not supported for this operation. The RelatedVendorTxCode value is too long. You must ensure that your code is sending a valid amount within this field formatted to the correct number of decimal places for the chosen currency. This will be required if you have AVS turned on within your Sage Pay account. A graphics or video driver is the software that enables communication between the graphics card and the operating system, games, and applications. You will not be able to perform the REFUND that you are attempting as the total amount including all other REFUNDs performed against the original transaction exceed the total value of the original transaction. The Card Range not supported by the system. This vendor's rules require a successful 3D-Authentication. If you are using our Form integration method, you may also sometimes receive this message if your Encryption Password is incorrect, so we would suggest you check this information as well. Please ensure that you are sending the correct value in the TxType field. The Transaction has already been Refunded. The Authorisation has been rejected by the Vendor due to insufficient authentication. You must check your code to ensure that you only use a fully qualified URL. The RelatedTxAuthNo does not match the original transaction. the card range not supported by the system. This field is required to indicate the type of card being used by the customer (ie Visa, Mastercard etc) whose card number you have supplied within the CardNumber field. Check that the user does not already exist. The original transaction was carried out by a different Vendor. This field is numerical only and can only support values from 0.01 to 100000.00. Simulator cannot find your vendor name in its database. When I turned secure boot on, BIOS spit out "The VGA card is not supported by UEFI driver" messages on post screen, and asked me to turn on CSM mode in the BIOS. Unfortunately, we are unable to authorise your transactions as the network connection to the bank is currently unavailable. Please check our system monitor page to ensure there are no current issues and that our servers are processing transactions as normal. Either the currency requested is not available for this payment system, or the supplied combination of currency and paymentsystem is not available for this vendor account. Should be between 2.00 and 2.22. It should be a number and the value should match the value that was passed back to you by Sage Pay when the original transaction was completed. Although a facet of Visa, Visa Electron cards are processed using a different merchant identification mechanism that is not supported by Blackbaud Merchant Service. If you receive this message, then you have failed to be authenticated through 3D-Secure and the card provider will not allow you to proceed with the transaction until you pass. the card range not supported by the system In case your SD card is missing a drive letter, click on the 'Add' button. You can do this by highlighting each device and pressing the Delete key. Moonrise Fall is a brain teaser-filled world mixed with classic adventuring, exploration, and collecting. Alternatively, if you had entered the start date incorrectly please re-enter the correct start date and start again. The CardStart date that has been entered is not a valid month and year combination. If you attempt to refund in another different currency to the original payment then you will receive this system message. This will not allow us to decode your transaction registration POST. If you are being presented with this error message it indicates that you are generating a VendorTxCode that matches that of a previously successful transaction against your account.

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