why did depop limited charge me

Her account has a whopping 184,000 followers and counting, and selling through the app is Shorts full-time job. In some ways, Etsy shares a lot of DNA with the Depop community . In fact, you dont have to do anything whenever you make a sale, the money is sent to your PayPal account that youve already connected to your Depop account. Open the Depop app and tap on the 'Profile icon' located at the bottom right of your mobile screen. However, we recommend you shoot a video of your item as well to give Depop shoppers a better idea of how your product looks in action. Step 2: Enter the 6-digit code sent by Depop to your phone number. The product listing must use original photos; stock pictures, supplier photos and customer photos are forbidden. If you have done everything you can and followed all the steps and possibilities mentioned here but still have payment issues, you will need to get in touch with Depop. There are two ways to list items on Depop: Step 1: Open the app and tap on the Camera icon at the bottom center of the home screen. Be prepared to get asked a lot of questions. Home. You can select shipping with Depop, meaning you dont have to configure shipping manually. What I was missing was the notification of payment received from my buyer. Finding the right balance to marry shipping with product pricing and still make a profit will end up being a preference thing for most sellers. 80. Posted on. So I'm somewhat new at selling on depop, I've only sold a couple of items but all those times it went smoothly because they used depop payments. Created 19 August 2016 Delivered 24 August 2016 Why Etsy dropped $1.6 billion on Depop. If you dont want to ship with Depop, then you have the choice to arrange your own shipping. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'fulfilledmerchant_com-medrectangle-3','ezslot_1',119,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-medrectangle-3-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'fulfilledmerchant_com-medrectangle-3','ezslot_2',119,'0','1'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-medrectangle-3-0_1'); .medrectangle-3-multi-119{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:50px;padding:0;text-align:center !important;}. If a user doesn't use the same password on multiple services or has changed their passwords after being exposed in a data breach, this won't work. True story, I wasnt aware of this and I actually had a package returned because I was shipping a pair of thigh high boots as pictured and I didnt want to risk creasing so I shipped in an extra-large box and the counter service took the box but it was later returned back to my address while I was out of town (ouch!!) For some users, trust in the company has been dented. Step 3: Write a bio about your shop and what youre selling and tap on Next. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Once youve created an account on Depop, the next step is to connect your PayPal account to start receiving payments of your sold items. Requests for feedback on your shop, requests for item authentication, and posting milestones/achievements MUST BE POSTED IN THE DESIGNATED WEEKLY THREAD. However, the flat 10% selling fee that we discussed is charged only when you sell an item. You will need to make sure that all account details that Paypal asks for are verified. We actually update the tracking information on both Paypal and Depop. Note: I confirmed in an email to Depop that USPS does indeed provide up to $100 insurance for Depop packages. But still, no matter how easy it is to start selling on Depop, selling on any platform for the first time may seem confusing at first. We'll just need you to confirm: The email address linked to your Depop account. If this is the case, you need to wait 7-10 business days. Create an account to follow your favorite communities and start taking part in conversations. Depop took the listing down within 12 hours and reset her password, but Ms Goold says such incidents are becoming commonplace. Once you have verified that all information on your end is correct, you can then move on to other possibilities.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-banner-1','ezslot_6',125,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-banner-1-0'); As a seller, I was dumbfound by a case because it has never happened to me before. In their system, a carrier will sometimes switch the first and second address lines. "You always know somebody who's had a Depop horror story. Then, I remembered that I had logged on to my partners phone on my account but it was somehow connected to his Paypal. The person was on the only payment made into my account at the time and I have proof of messages and recipet Wich I have uploaded into my case. The depop limited charge just reoccurred the next day and it went through. Sep-28-2020 08:55 PM. I recently purchased an iPhone through Depop for 300, made sure to check with the seller that they would send next day signed for/tracked delivery and paid safely through depop/paypal with buyer protection. Also they're charging me for shipping even if I put buyer pays for shipping? It all hangs on whether paypal agree that the transaction was unauthorised. Im going to get rid of those this week was a common refrain. Make sure the email on your Paypal account and your Depop account match. The fraudster had been instructing shoppers to pay them directly through PayPal's "Friends and Family" option, which sidesteps Depop's fees and doesn't offer any protection for buyers. This content may be old or outdated. Its easy to build a community of people with similar tastes and interests that overlap beyond fashion and style. As long as you met the criteria for buyer protection ie sent the payment via goods/services or paid an invoice etc you should be ok. Paypal give the seller 10 days to provide a tracking number that proves delivery of the item to you and if not then you should get your refund, if the seller does not refund then paypal does under their buyer protection scheme. 1999-2023 PayPal, Inc. All rights reserved. ***UPDATE** SWIPE FOR ANSWER!! Why do Depop charge 10%? For designer items, you can usually find brand-specific Instagram accounts and Facebook groups that offer a more focused, interactive way to sell your wardrobe. The rest is up to you. A week later they have opened a dispute saying this was an unauthorised payment? REMINDER: ALL DEPOP USERNAMES MUST BE HIDDEN. They will email you once an agent is available so make sure to have your email notification on. Really confused how this can happen. Now, don't waste time! Please keep in mind that if you didnt describe your item fully, you might have to refund the payment to the buyer of your item. My wardrobe staples are mostly basics like leggings, jeans, coats, T-shirts, and shoes, with a couple of statement pieces that I swap in and out every season. In all cases, the fraudsters demanded to be paid directly, rather than through the app. If your recipient paid to receive your package and it doesn't seem right, please chat with our customer support. Popular accounts and groups include those for Lululemon, Louis Vuitton, and Noihsaf Bazaar, the last of which mostly lists clothes from independent designers. Founded in the U.K. in 2011, Depop lets people buy and sell used clothes through its . Or, do you have a collection of handmade products that you'd like to start selling? Since Depop doesnt have their own payment method, and your buyer payments are sent to your PayPal account, so youll have to issue a refund via PayPal. Selling your items on Depop is a simple process. Depop told the BBC that the safety and security of its community is its "number one priority", and that the service has never had a data breach or had its infrastructure compromised. But Blueliv found that login details for several thousand hacked Depop accounts are being advertised for as little as $1.05 (77p) each on the dark web - a part of the internet that is only accessible using specialised tools. Once your Paypal account is in good standing where they no longer have your sales on temporary hold and yet the payment still has not gone through, it may be because of other reasons. Fast responses, quick shipping, and a few good reviews can seriously boost your credibility as a seller. 5. Most of the clothes for sale on the app are not luxury brands with three dollar signs attached to them. Step 2: Tap on the Setting icon from the top right side of the screen. Tired of constantly pinching pennies, I looked for a gig that wouldnt require much labor or time but could still boost my income. Sydny Sky, Depop seller, phone interview, October 28, 2020. ", Depop says train seat crop top violates its terms, 'I made 1,265 selling my clothes second-hand', Bakhmut attacks still being repelled, says Ukraine, Saving Private Ryan actor Tom Sizemore dies at 61, US lawyer jailed for murdering wife and son, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. Whether its finding great products or discovering helpful advice, well help you get it right (the first time). Wishing you many more sales! The Depop fee will come off the total so keep that in mind for lower priced items it may come into your profit margin if you are not careful. You can always consider processing your international shipment online, where you can click and ship and schedule a pickup. Can Nigeria's election result be overturned? Dont forget when shipping that your box size cannot be over 108 inches in length and girth combined. 2023 BBC. And now, my everlasting curse is automatically noting the stitch, color, quality, and cut of any random piece of clothing I encounter. It should have no effect on the deliverability of your packages. Once your payment has been released by Paypal, you have the option to claim the balance or leave it with PayPal to use for purchases.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-box-4','ezslot_4',124,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-box-4-0'); Keep in mind though that every once in a while, PayPal may still hold your funds, even if you have been selling with them for months or years. So i would have one transaction for the item i sold, and a second transaction that just charges for Depop Limited. Unlike many other selling platforms, at Depop we only charge you when you make a sale, this means there are no fees for the length of time your item has been listed for or any initial costs to list the item. To avoid surprises, always remember to subtract the flat fee and the shipping costs (if applicable) from the profit. Work-flow can help the Cash-Flow. All purchases through Depop are covered by Buyer Protection. It also shows up in my PayPal activity, So what's gonna happen? If youre not sure which one to choose between these two, check out this detailed comparison of. have an item that costs: $25, but you offer free shipping for a $4.75 label Make sure your clothing is the focal point of the picture by keeping the . In case something goes wrong, youre protected by. I have screenshots of all the messages sent between me and the seller, as well as screenshots of their deleted account etc. You will log in to your Paypal account and check all the notifications from them asking for this information. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Consistency is key. Heres why I chose it, and, based on my interviews with a couple of expert sellers, some helpful tips to get you started, too. If that is the case, Depop has a process and form that you can follow and fill out. They are inclusive, diverse, progressive and creative. Connect your Depop account to the Paypal account you will be using. Thats it, youve successfully listed your first item on Depop! There are pros and cons to offering free shipping automatically. 2023 Wirecutter, Inc., A New York Times Company, How to Sell and Buy Secondhand Things Online Without Getting Scammed. Even when your product doesn't get sold, you wouldn't have to pay for anything. Repeated violations will result in a ban. Between classes, an unpaid internship, and a part-time teaching job, my bandwidth was stretched to its limit. Youll also need to add a description, five hashtags, your location, a relevant category, shipping information, and the price of the product. We tapped experts and researched recycling programs to find reasonable ways to offload your clothes. From launching their own brands to building vintage resale businesses. It was too good an opportunity to pass up. Step 6: Now tap on List your first item. Our 10% fee is in place to keep the app up and running, release new features, provide Buyer and Seller Protection and pay our employees. Thanks to our tiny living spaces, hanging out with a girlfriend usually required sitting next to a pile of junk on the bed or quietly shifting a trash bag of unwanted clothes to the other side of the sofa. Admittedly USPS rates have changed over the years and post-pandemic prices have gone up. However, make sure that all your sales are sent with tracking. Whenever it happens its a nice surprise and a good boost of sales especially with selling bundles. Since Depop is mostly used by shoppers in the United States, sellers also within the U.S. typically have two shipping options: Please note: To keep proof of postage, send the item to the address on the in-app receipt. Here are their restrictions: When it comes to shipping on Depop, you must first decide on the shipping and fulfillment option. If you, as the seller, agree to the refund. Wirecutter is the product recommendation service from The New York Times. If at any point you have to give a refund to the buyer, heres how the refund process works on Depop sellers. Depop was founded by Simon Beckerman in 2011 as a social network where readers of PIG magazine could buy items from the young creatives featured in the magazine. Does anybody know if I will get my 90 back? Depop told the BBC that the safety and security of its community is its "number one priority", and that the service has never had a data breach or had its infrastructure compromised. Now you can start selling items and get paid when your items sell. Then disclose the condition, the size, and the measurements of the model, and mention if youre offering free shipping (this can be a selling point, but if you plan to charge for shipping, Sky says not to advertise it, as shipping costs can discourage potential buyers from even taking a look). Step 1: Log in to your Depop account on their website. I find the fee a fair price to pay to resell something like a ruby red, ribbed-knit top I originally bought for $25. Depop charges a 10% selling fee for sales on the platform. I did so by accident, used my own money to ship, and I was charged. We use cookies to ensure that we give you the best experience on our website. As know I have lost out on an item and money when I haven't done anything wrong? Any help would be great thanks, So there is basically nothing I can do I have lost my item and the money? When finished, tap on Post listing. Heres the step-by-step process to start selling on Depop: The first step is going to create an account on Depop. BUT if i sell the same $10 shirt (free ship) and a buyer pays with Paypal, my take home ends up being around $7 because i get charged from the fees AND Depop Limited, The example above is not an actual transaction , i just wanted to simplify what has been going on with my purchases. Any post that does not adhere to them is subject to removal. Depop charges a 10% selling fee for sales on the platform. I just sold something on Depop, and right after, I got a charge on my PayPal account saying that $8.80 was taken from my account. You keep hearing of how important Depop packaging is, but you may wonder how far, Are you trying to make a decision if eBay vs Depop is the right place, Selling on Depop and trying to get started in the reselling game can be a. Alternatively, you can avoid counter service altogether. First, I needed to choose a platform. Scammed through Depop. Anything from plain tees to one-of-a-kind clothing has a placeyou just have to find your audience. Depop also has a page to guide buyers on how to open a dispute against the seller if they received a product not as described. The ability to ship up to 15.99 ozs for only $4.75 as a flat fee is great because it can really expands what I am able to ship. Others have received a faster response from reaching out to Depops Twitter account as well. For this example, were going to create an account directly from their website. Then, tap on 'Set up your shop'. And my balance wasnt negative either. Any post that does not adhere to them is subject to removal. If for any reason you have a negative balance in your PayPal account when you buy or sell something on Depop, you get charged the sum due to Depop for that transaction plus the pending negative balance you owe to PayPal (which might or might not be related to Depop). Rewriting the rules and succeeding on their own terms these are the people who power Depop, and supporting them is our top priority. This is another reason I ship with Depop whenever there is a free shipping promotion I dont have to go back and update all the listings that I am shipping with Depop so I can take advantage of the promotion. Let us help you. These 6 Tips Will Help. What does this mean and why did it happen? Another reason I like shipping with Depop is that the shipping fee is a flat rate regardless of the distance the package is traveling. Consider Shopping Secondhand. What's the least amount of exercise we can get away with? You are viewing the PayPal Community Archives. A listing page is where the customers view a product. I listed an item on depop and some one messaged me saying what's your pay pal i will pay and for next day delivery and can I send it to 'their Mrs address' They did so I sent it next day delivery. Repeated violations will result in a ban. This includes your email, credit card, and bank account. - made sure not to do it through friends & family because I know people get scammed that way so often. Depop Fees. We are compensated for referring traffic and business to Amazon and other companies linked to on this site. Heres a video that explains the process: On the other hand, if you dont agree to a refund, then the buyer can open a dispute against you directly with PayPal by following the steps here. Your buyer's Depop @username. If you need tips with a step-by-step guide, check out our post below. All Rights Reserved. An easy way to make money with minimal human contact (Im an introvert) and zero physical labor? DEPOP LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity . Please make sure you've read the community rules, and that your post follows our posting guidelines. The pool of people on the app, which is currently at around 21 million, is smaller than the user base of both Poshmark and eBay, but its the right crowd for the caliber and quality of my clothing. Definitely gonna start telling people depop payments only. 21-year-old Amelia's Depop account was hacked by a fraudster, The scammer sent messages like this one to other Depop users from Amelia's account, Emily Goold, 21, told the BBC a fraudster hacked her Depop account and advertised a 350 Moncler jacket, Blending the look and social elements of Instagram with the buy-and-sell format of eBay, 90% of Depop's users are aged 26 or under, On the dark net marketplace White House Market, "premium" Depop accounts are being sold for $5. Learn More. If you are still not for sure you can always try free shipping then test not doing free shipping, many sellers just build their Depop shipping in the price of the item. A year after that, my first job out of college happened to be a copywriter position for an online luxury-fashion retailer. Please read my full disclosure policy for details. No letter misspelled, missing, or flipped. Creating unique looks, new trends and making new from old. However, you can create your account through the Depop app as well, as the process is the same. If you have any suspicion of your account being compromised, make sure to change your password for both Depop and Paypal. If youre not sure which one to choose between these two, check out this detailed comparison of Printful vs Printify by Ecomsay to select the right one to select the right one. There are several times throughout the year that Depop has offered free shipping. For the United States, Depop uses USPS as their vendor for shipping within in the app. Sustainability; Blog; About; Sell on Depop; Jobs; News . Leave the Archive. Id had some experience selling through eBay when I was in high school, mainly slinging relics from my dads basement: a great-aunts old mink coat, a lone barstool, a sky blue iPod Nano. This site is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Rebecca Heilweil is a reporter at Vox covering emerging technology, artificial intelligence, and the supply chain. But I don't have any money in my PayPal either, just the pending payment from the sale. Test out different poses. i have recently been conned out of 440 pounds by a scammer using paypal and depop.i answered an add on facebook on how to earn money using your paypal account.basicly the scammer made payments into my paypal account and i had to upload a percentage to his bank account and i was supposed to keep 25 percent.unknown to me he had placed adds on depop selling trainers using my paypal adress so when the items did not arrive i was subject to a chargeback.i have contacted paypal who could do nothing for me so i contacted the police who are currently looking unto it.for anyone who is interested the guy doing the scam is still onfacebook his name is kai hunt and accordng to his profile works in lloyds bank in birmingham.please do not fall for this kind of scam like i did. If your item weighs over 1b or 16 ozs then it moves into the priority category which means that you can use priority boxes that are free to use. When they updated to extra-small I didnt bother to go back to update my older listings. It seems its only the call center who make an issue about this. The platform charges a 10% flat-rate fee (PDF) on all items soldI like that its straightforward and that its a small percentage compared with other options. In 2021, Depop was acquired by Etsy for $1.6 billion. But don't worry, How To Pack & Ship An Xbox (With Pictures). This is normal if you are new to selling to establish that you are a trustworthy seller.

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